Age & kids policy: families, pool rules and check-in age
1 Hotel West Hollywood is family-friendly and welcomes guests of all ages; children may use the heated rooftop pool when accompanied by an adult. The property requires the primary booking guest to be at least 18 to check in and asks for photo ID plus the card used to book.
In this guide
Who can check in — minimum age and ID
The minimum check-in age at 1 Hotel West Hollywood is 18 years old. The primary guest who made the reservation must be at least 18 to check in.
At arrival you must present a valid photo ID and the credit card used to book the reservation; the name on the card must match the registered guest. The front desk is open 24 hours and offers express check-in/out.
- Minimum check-in age: 18
- Bring: photo ID + credit card used to book
- Front desk: 24-hour service; standard check-in from 4:00 PM
| Item | What to expect |
|---|---|
| Check-in time | After 4:00 PM (standard) |
| Check-out time | 12:00 PM (noon) |
| Early/late check-out | Available for a fee, subject to availability |
Family policy — kids, rooms, and registered guests
1 Hotel West Hollywood is not an adults-only property; it welcomes families and guests of all ages. Children are allowed in guest rooms and in public areas when supervised according to hotel rules.
Only registered guests are permitted in guestrooms. If you’re traveling with children, make sure they are included on the reservation if they will be staying in the room.
- Children: welcome; no general age ban
- Rooms listed include City Room, Skyline King, Skyline Two Double, Studio Suite, Loft Suite, One Bedroom Suite, Panoramic One Bedroom Suite, La Cienega Room, Hills House, Canyon House
- Only registered guests may occupy guestrooms
| Room type (examples) | Beds |
|---|---|
| City Room | 1 King Bed or 2 Double Beds |
| Skyline Two Double | 2 Double Beds |
| One Bedroom Suite | 1 King Bed |
Pool rules and family use of the rooftop pool
The heated rooftop pool is open daily from 8:00 AM until sunset and is open to children when accompanied by an adult. There is no adults-only pool or adults-only section at the property.
The pool deck is for registered hotel guests only. The hotel enforces rules on photography, food, smoking and pets on the pool deck to protect guest comfort and safety.
- Pool hours: 8:00 AM until sunset
- Heated rooftop pool — open to all ages with adult supervision
- Lounge chairs: for registered guests only; unattended chairs can be held 30 minutes
- No adults-only section
- No professional photography on the pool deck (phone photos allowed); no outside food/drink; no smoking/vaping; pets not permitted on pool deck
- Private cabana rentals and a Pool Bar operate during pool hours (Pool Bar hours vary Monday–Sunday)
| Pool Bar hours (typical) | Days |
|---|---|
| Mon–Thu 11:00 AM–4:00 PM | Mon–Thu |
| Fri–Sat 10:00 AM–6:00 PM | Fri–Sat |
| Sun 10:00 AM–5:00 PM | Sun |
Pets, service animals, and pool access
The hotel is pet-friendly and allows up to two dogs per room; policies differ on whether a pet fee applies, so check your booking confirmation or contact the hotel. Pets are not allowed on the pool deck.
Service animals that meet ADA requirements are permitted and are not subject to pet fees. Pets should not be left unattended in guest rooms.
- Pets allowed: dogs only (up to two per room)
- Pets not permitted on pool deck
- Service animals permitted under ADA and typically exempt from any pet charge
- Policy details and any fees should be confirmed at booking or with the hotel
| Type | Pool deck access |
|---|---|
| Guest dogs | Not allowed on pool deck |
| Service animals (ADA) | Permitted in hotel; pool-deck rules may still apply — confirm with hotel |
| Pets left unattended | Not permitted |
Pool seating, cabanas and deck etiquette
Lounge chairs are reserved for registered guests and are managed on a first-come, no-reservations basis; a guest holding a chair early can keep it for up to two hours, and an unattended chair may be held for only 30 minutes.
Private cabanas are available for rental at the rooftop pool; ask the front desk or pool staff about availability, rates and booking procedures.
- Chairs: first-come, no-reservations; 2-hour limit when actively held
- Unattended chairs can be held for 30 minutes only
- Cabanas: private rentals available — reserve through the hotel
- Deck etiquette: no outside food or drinks, no smoking/vaping, respect quiet and safety rules
| Seat holding rule | Time limit |
|---|---|
| Actively held by guest | Up to 2 hours |
| Unattended | 30 minutes |
| Cabanas | Available by rental (ask staff) |
Practical tips for families and groups at check-in
Include everyone who will be staying in the room on the reservation so the front desk can register them. Only registered guests are permitted in guestrooms and suites.
Expect a mandatory nightly resort fee that covers fitness access, fitness/yoga classes, in-room coffee and pool access; additional charges such as valet parking, possible pet fees and spa treatments are extra. The hotel typically collects a security deposit at check-in.
- Add children to the reservation if they’ll share a room
- Bring the booking card and matching photo ID for the primary guest
- Be aware of nightly resort fee and extra charges (valet, spa, cabanas, etc.)
- Security deposit typically collected at check-in
| Charge | Usually included? |
|---|---|
| Room rate | No (rate only) — meals usually extra |
| Resort fee | Yes — includes fitness access, classes, in-room coffee, pool access |
| Valet parking | No — surcharge applies |
